FAQ
PROBLEM: SYSTEM IS TURNED ON AND THE ONLY DISPLAY IS A LOGO WITH "SYSTEM INITIALIZING" SOLUTION: THE VGA (BLUE) PORT ON THE HPW WORKSTATION ...
Wed, 18 Oct, 2023 at 10:59 AM
PROBLEM: WHEN INSTALLING SDC 10-XXXX THE INSTALLER MAY BECOME LOCKED OR UNRESPONSIVE. SOLUTION: THERE ARE SEVERAL LEGACY DRIVERS CONTAINED IN THE INST...
Wed, 18 Oct, 2023 at 11:20 AM
PROBLEM: WHEN TURNING ON THE PDT UNIT THERE IS NO DISPLAY OR POST SYSTEM EMITS 1 LONG AND 3 SHORT BEEPS SOLUTION: THE ERROR INDICATES THAT THE SYSTEM...
Wed, 18 Oct, 2023 at 10:59 AM
POWER ON WITH EXTERNAL BLURAY ATTACHED DEL TO ENTER BIOS, ENTER PASSWORD CHANGE: BIOS / CSM = ENABLED BIOS / STORAGE BOOT OPTION CONTROL = UEFI ONLY PE...
Tue, 22 Mar, 2022 at 1:48 PM
Power LED flashes quickly after power on, flashing 4 times per second (no memory or memory error) ---Please remove and reseat the memory on the computer or...
Wed, 18 Oct, 2023 at 11:15 AM
PROBLEM: AFTER A RECENT WINDOWS UPDATE OR OS INSTALLATION, THE SYSTEM FREEZES AT THE WINDOWS SPINNING LOGO SOLUTION: CONFIRM THAT THE PROPER AMD CHIPS...
Wed, 18 Oct, 2023 at 11:06 AM
PROBLEM: SYSTEM MAY NOT BOOT AFTER INSTALLING FROM EXTERNAL USB MEDIA SOLUTION: IT IS PREFERRED THAT USB INSTALLATION BE PEFORMED USING BOOT OVERRIDE ...
Wed, 18 Oct, 2023 at 11:11 AM
THERE IS A RANDOM ISSUE WHERE THE MEMORY MODULES CAN CAUSE THIS SYSTEM TO BLUESCREEN AND CRASH. CHANGE MEMORY TIMING SETTING FOR GREEN ADATA MODULE PA...
Thu, 30 Mar, 2023 at 10:11 AM
PROBLEM: DRIVES ARE NOT SHOWING AS JBOD ONLY AS ONLINE GOOD IN MY WINDOWS SYSTEM SOLUTION: USE STORCLI TO CHANGE THE DEFAULT CONTROLLER MODE IN COMMA...
Tue, 26 Jul, 2022 at 1:29 PM
PROBLEM: USB 3.0 PORTS ON FRONT/REAR NOT WORKING. USB 2.0 PORTS ARE FUNCTIONAL SOLUTION: WINDOWS 10 DOES NOT NEED ADDITIONAL USB 3.0 DRIVERS. SEE GRAPHI...
Mon, 24 Jan, 2022 at 10:15 AM