PROBLEM:
AFTER AN INITIAL INSTALLATION OF ESHB/SDC OR AFTER APPLYING CERTAIN WINDOWS UPDATES, THE MACHINE WILL BE STUCK IN A BOOT LOOP. THE LOOP IS IMMEDIATE AND THE WINDOWS SPLASH SCREEN DOES NOT DISPLAY AFTER POST.
SOLUTION:
THE INSTALLED WINDOWS OS MAY CONTAIN AN OUTDATED AMD DRTM DRIVER (1.10.1.10). BEFORE APPLYING ANY PATCHES, UPDATE THE DRTM DRIVER USING THE LINK BELOW. THE INSTALLER WILL UPDATE THE AMD CHIPSET DRIVERS. IF THE DRTM DRIVER DOES NOT UPDATE TO 1.10.4.5 OR NEWER AUTOMATICALLY, USE DEVICE MANAGER TO MANUALLY UPDATE BY POINTING TO THE EXTRACTION DIRECTORY CREATED DURING THE INSTALL.
DRIVER PACKAGE DOWNLOAD:
https://acecomputers.com/acedrivers/common/chipset/amd/AMD_Server_Software_7.03.25.743.zip
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article