FAQ

X3BA345SS EXTERNAL OPTICAL BOOT
POWER ON WITH EXTERNAL BLURAY ATTACHED DEL TO ENTER BIOS, ENTER PASSWORD CHANGE: BIOS / CSM = ENABLED BIOS / STORAGE BOOT OPTION CONTROL = UEFI ONLY PE...
Tue, 22 Mar, 2022 at 1:48 PM
X3BA345SS BSOD - UPDATED 3/22/2022
THERE IS A RANDOM ISSUE WHERE THE MEMORY MODULES CAN CAUSE THIS SYSTEM TO BLUESCREEN AND CRASH.  CHANGE MEMORY TIMING SETTING FOR GREEN ADATA MODULE PA...
Thu, 30 Mar, 2023 at 10:11 AM
CHANGE JBOD MODE ON LSI CONTROLLER
PROBLEM: DRIVES ARE NOT SHOWING AS JBOD ONLY AS ONLINE GOOD IN MY WINDOWS SYSTEM SOLUTION: USE STORCLI TO CHANGE THE DEFAULT CONTROLLER MODE IN COMMA...
Tue, 26 Jul, 2022 at 1:29 PM
C21 HPW LOGICAD 497A - SDC INSTALL FREEZE
PROBLEM: WHEN INSTALLING SDC 10-XXXX THE INSTALLER MAY BECOME LOCKED OR UNRESPONSIVE. SOLUTION: THERE ARE SEVERAL LEGACY DRIVERS CONTAINED IN THE INST...
Mon, 24 Jan, 2022 at 10:12 AM
X3BA345SS USB PORTS NOT WORKING
PROBLEM: USB 3.0 PORTS ON FRONT/REAR NOT WORKING. USB 2.0 PORTS ARE FUNCTIONAL SOLUTION: WINDOWS 10 DOES NOT NEED ADDITIONAL USB 3.0 DRIVERS. SEE GRAPHI...
Mon, 24 Jan, 2022 at 10:15 AM
X3BA345SS TRIPLE MONITOR SETUP
THE DISPLAYPORT ON THIS SYSTEM HAS LIMITED FUNCTIONALITY. IF YOU ARE TRYING TO SETUP THREE MONITORS ON THIS SYSTEM YOU WILL NEED TO USE THE FOLLOWING: V...
Tue, 2 Nov, 2021 at 8:46 AM
5 BEEPS POST CODE
Problem: When turning on the computer there is no display and 5 beeps from the motherboard speaker. Solution: The 5-Beep code indicates that the Initi...
Fri, 22 Apr, 2022 at 3:10 PM
HPW 2023A/B FREEZE ON BOOT (8030 MOTHERBOARD)
PROBLEM: After installing Windows 10/11 on the HPW unit with 8030 motherboard, the unit will freeze on boot. This behavior is noted when a USB keyboard is...
Mon, 22 May, 2023 at 12:49 PM