C21 HPW LOGICAD 497A - SDC INSTALL FREEZE

Modified on Wed, 18 Oct, 2023 at 11:20 AM

PROBLEM:

WHEN INSTALLING SDC 10-XXXX THE INSTALLER MAY BECOME LOCKED OR UNRESPONSIVE.


SOLUTION:

THERE ARE SEVERAL LEGACY DRIVERS CONTAINED IN THE INSTALLER THAT MUST BE REMOVED.

WITH WINDOWS 10, AMD DOES NOT REQUIRE ANY STORAGE DRIVERS FOR AHCI

https://www.amd.com/en/support/kb/faq/pa-250


PLEASE UPDATE THE NETWORK INSTALLER TO REMOVE THE FOLLOWING:


Published Name : oem46.inf

Original File Name : amdhdc.inf

Inbox : No

Class Name : hdc

Provider Name : Advanced Micro Devices

Date : 6/28/2013

Version : 5.2.2.179


Published Name : oem48.inf

Original File Name : stormmc.inf

Inbox : No

Class Name : HDC

Provider Name : Advanced Micro Devices, Inc

Date : 4/17/2018

Version : 2.0.0.162


Published Name : oem49.inf

Original File Name : amd_sata.inf

Inbox : No

Class Name : HDC

Provider Name : AMD

Date : 3/19/2015

Version : 1.3.1.276



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