THERE IS A RANDOM ISSUE WHERE THE MEMORY MODULES AND/OR M.2 SSD CAN CAUSE THIS SYSTEM TO BLUESCREEN AND CRASH. IF YOU ARE EXPERIENCING THIS PROBLEM PLEASE FILL OUT A SUPPORT TICKET TO HAVE REPLACEMENT PARTS SENT OUT TO YOU FOR EXCHANGE. THIS IS ONLY ON SYSTEMS USING THE AMD MOTHERBOARD GA-AB350 WITH 2X 16Gb MODULES.


UPDATE 3/22/22


IN TESTING, CHANGE MEMORY TIMING SETTING

FOR GREEN ADATA MODULE PART: AD4U2666716G19-B


IN BIOS PROCEED TO:

M.I.T.

Advanced Memory Settings

Memory Timing Mode = Manual

Under Advanced Timing Control Adjust tRC = 62

Hit ESC

F10 to Save and Exit


tRC should equal or higher than tRP + tRAS


If system is unstable after adjusting to 62, please boost setting to 64.




We would love to hear from you !

Send an email to support@acecomputers.com stating you applied this fix to your system.